About the Role

OpenLoop is looking for an experienced HR Generalist to join our team remotely or at our HQ in Des Moines, IA. In this role, you will be responsible for driving day-to-day people operations while supporting ongoing HR initiatives and special projects across the organization. You’ll play a critical role in onboarding, benefits administration, HRIS management, compliance, and employee engagement, serving as a trusted resource and connector between employees, leadership, and cross-functional teams.

This role is ideal for someone who is highly organized, proactive, and passionate about improving the employee experience through streamlined processes and thoughtful HR programs. You’ll thrive here if you’re comfortable navigating ambiguity, enjoy working independently, and have a strong customer-service mindset.

What You'll Do

• Support HR operations across the employee lifecycle, including onboarding, benefits administration, compliance, and policy management.
• Create and manage job offers, onboard new hires, and ensure smooth integration experiences across systems and teams.
• Maintain HRIS data integrity and reporting, ensuring accuracy across platforms like Rippling, Greenhouse, and GSuite.
• Partner with HR leadership, Legal, and Finance to ensure full compliance with federal and state labor laws, contracts, and data privacy standards.
• Act as a point of contact for employees and managers, providing timely and thoughtful guidance with a focus on customer service and relationship management.
• Lead and support HR-related projects.
• Collaborate cross-functionally to align HR operations with business goals and enhance consistency across teams.
• Contribute to HR reporting and analytics by maintaining spreadsheets, dashboards, and metrics within Excel or Google Sheets.
• Participate in special projects and ad-hoc initiatives that support OpenLoop’s growth and evolving business needs.
• Expect occasional travel for team meetings, onboarding events, and project-related initiatives.
• Other duties as assigned.

Who You Are

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations or HR generalist work, ideally within a technology-driven or fast-paced environment.
• Strong understanding of HR compliance, employment law, and HRIS systems.
• Comfortable working in dynamic environments with shifting priorities and unpredictable project work.
• Exceptional organizational skills with the ability to juggle multiple priorities and maintain attention to detail.
• Self-starter with a proactive mindset—comfortable advocating for yourself and taking ownership of outcomes.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels and provide a consistent, supportive employee experience.
• PHR or SHRM certification is strongly preferred.