About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our
Company Culture
We have a
relatively flat organizational structure here at OpenLoop. Everyone is
encouraged to bring ideas to the table and make things happen. This fits in well
with our core values of Autonomy, Competence and Belonging, as we want everyone
to feel empowered and supported to do their best work.
About the Role
Responsibilities include, but are not limited to:
Operations
& Administration:
- Support daily administrative tasks,
including document management, contract filing, and basic purchasing.
- Maintain and update the local vendor database; request quotes, compare
options, and coordinate services as needed.
- Receive, organize, and
process vendor invoices; coordinate with Finance for approvals and timely
payments.
- Track office-related expenses and subscriptions, ensuring
renewals and invoices are correctly documented.
- Coordinate logistics
for meetings, internal events, trainings, and international visits.
- Assist in preparing simple operational reports and tracking internal
workflows.
Vendor & Facilities
Coordination:
- Serve as the point of contact for vendors,
coordinating issue resolution, service schedules, and contract updates with
vendors.
- Monitor service quality and escalate issues to management as
needed.
Office Support:
- Support HR
with administrative tasks like documentation, coworking/vendors coordination,
inventory, office supplies, and general requests.
- Coordinate delivery,
maintenance and replacement of laptops, accessories, and software licenses with
the local IT and procurement teams.
- Escalate technical issues to IT
teams or external vendors and ensure follow-up.
Compliance:
- Support operational compliance by
maintaining updated internal documentation and following global/local
processes.
- Assist in internal or vendor-related audits by gathering
non-confidential files and administrative records.
- Keep office
documentation organized and easily accessible.
Requirements
- 1–2 years of experience
in operations, administration, or office support roles.
- Proficiency in
Excel/Google Sheets, document management tools, and ticketing systems.
- Experience in startup, tech, or healthcare environments is a plus.
- Strong organizational skills and high attention to detail.
- Ability
to prioritize and manage multiple tasks at once.
- Ownership mindset and
high level of reliability.
- Fluency
in English (C1) and excellent written and verbal communication
skills.
Our
Benefits
In addition to competitive salaries, this role
includes:
- Formal employment (“Planilla”) under a Peruvian entity —
all legal benefits in soles (CTS, Gratificaciones, etc.).
- Full-time
schedule: Monday–Friday, 9am–6pm.
- Unlimited vacation days 🏖️ — yes, we
mean it!
- EPS healthcare (Rimac) covered 100%.
- Oncology
insurance (Rimac) covered 100%.
- AFP retirement plan.
- Coworking
access in Miraflores, Lima — with free beverages, talks, bicycle parking, and
amazing city views.
- Company laptop and tools provided.
Disclaimer: This position is also open for candidates with some kind of
disabilities that are part of the CONADIS list. The coworking is adequate for
people with special mobility needs.
Sound like a
good fit? We’d love to meet you.