Enrollment Specialist

About the Role

Responsibilities and essential functions for the Enrollment Specialist include:

  • Coordinating all managed care credentialing activities to ensure provider participation status; credentialing activities require substantial contact with outside agencies
  • Preparing credentialing and re-credentialing applications on behalf of providers for submission to managed care companies and other agencies
  • Maintaining necessary logs, lists, records, and current documentation required for provider credentialing and re-credentialing
  • Verifying physician/provider information for managed care plans including communication with health plan representatives and other staff as necessary
  • Following up with managed care companies to ensure expedient credentialing
  • Preparing and completing applications, link letters and spreadsheets to managed care organization specifications
  • Maintaining relationships with external managed care organization and clients as required
  • Other duties as assigned

About OpenLoop

When our CEO and Co-Founder was a kid, he thought his dad must be the best doctor in the world. Why else were people driving from all over for their appointments? When he got older, he realized that, while his dad was a great doctor, he was also one of the only specialists available in his rural community.
That’s why we built OpenLoop. We’re passionate about powering telehealth companies in all 50 states to expand access to affordable, convenient, and quality care. We do this by connecting our network of leading clinicians with innovative digital health companies, and managing many of the HR and Operations challenges that come with licensing, credentialing, insurance, PC groups and scheduling -- all through our SaaS platform.


  • Highly self-motivated, preferably with some expertise in the healthcare physician credentialing, expirables management, re-credentialing, provider enrollment environment, or medical industry in general
  • Success-driven and results-oriented, with the ability to implement and manage cross-functional projects
  • Proficiency with credentialing systems and ability to learn new systems/processes quickly
  • Ability to interact effectively with a variety of people (including physicians & medical staff offices)
  • Provide highest level of customer service for both internal and external customers
  • Strong written and verbal communication skills, along with strong presentation and client interaction skills
  • Ability to prioritize tasks and projects
  • Accurate discernment on when to act independently and when to ask for guidance and/or assistance
  • Consistently demonstrate flexibility, a customer-focus, terrific organizational skills and a passion for details

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
We’re based out of Des Moines, Iowa, but we’ve got teammates spread across the US in many departments. Day to day, we collaborate most frequently using Slack, Notion, Linear, Figma, FullStory, and Zoom.

Our Benefits

In addition to competitive salaries and equity, this role includes:
  • Unlimited PTO -- We believe in taking time off (and actually do it).
  • Medical, Dental and Vision -- Because you, too, deserve access to great healthcare.
  • 401K program — to help you save for the future.
  • Flexible Schedule and Work Policy
  • Team Meet-ups and On-Site Visits -- We love our team building in Des Moines!
  • And the chance to change the future of medicine
Sound like a good fit? We’d love to meet you.
  • Location

    • Des Moines, IA
  • Compensation

    $45K $55K
  • Posted

    January 21, 2022