Licensing Specialist

OpenLoop is looking for a Licensing Specialist to join our team remotely or at our HQ team in Des Moines, Iowa. This role will be a member of the Credentialing & Licensing Team, collaborating closely with the Director of Credentialing, Licensing & Compliance.

About the Role

Responsibilities include, but are not limited to:

• Apply for provider licenses in collaboration with the provider.
• Monitor submitted license applications to determine status weekly.
• Ensure all license applications are full and complete to streamline processing time.
• Verify providers’ requirements for approval to work in specific states and plans.
• Run licensing reports for new hires, identify continuing education, and additional license needs.
• Understand continuing education requirements and maintain calendar for due dates.
• Resolve license deficiencies and related issues within state board requirements.
• Track and monitor license expirations and renewals for providers.
• Assist in interpreting state requirements and communicate with state licensing boards as necessary.
• Assist in the support of compliance and licensing initiatives.
• Communicate requirements with internal teams and follow-up when necessary.
• Act as system access administrator for related third parties.
• Speak to providers via phone calls using appropriate telephone etiquette.
• Email providers using professional email etiquette.
• Effective data entry.
• Complete special projects.
• Other duties as assigned.

About OpenLoop

Requirements

• 3-5 years of successful work experience in a licensing role.
• Working knowledge and ability to research federal and state regulations as they pertain to licensure.
• Working knowledge of Accreditation and survey requirements.
• High attention to detail, follow-up and organizational skills.
• Proven ability to multi-task, prioritize and meet required deadlines.
• Strong aptitude for learning systems and understanding processes quickly.
• Maintains strict confidentiality of all provider files.
• Intermediate skills in MS Office.
• Telehealth experience is a plus!