The Accountable Healthcare Organization, Improving Access To Health And Wellness with Tim Gronniger
In this episode, we have Tim Gronniger, who has served as the President & CEO of Caravan Health since 2019. He also serves on the Board of Directors for the National Association for Accountable Care Organizations. Tim joined Caravan Health in 2017 as the Senior Vice President for Strategy and Development, becoming the company President in 2018. In those roles, he oversaw the company’s delivery and operations as well as marketing and its strategic growth plan.
“I'm putting myself in my customer's shoes. Everyone in healthcare who's considering what to do next should be skeptical of anyone who's coming to them and saying that they know what to do next because everyone's life is inherently complicated and every system is actually different.” [13:05]
Tim’s background and how he got into healthcare industry [00:40]
Tim mentioned that he thought he wanted to be a doctor and a researcher or MD / PhD, but he was not on track to do that in studying biochemistry, and burned out in college. He found a way to contribute to healthcare through healthcare finance specifically.
What is Caravan Health and how it serves people [2:20]
Caravan Health is a technology and services company that has worked with over 300 health systems around the country, predominantly rural and safety net facilities in urban areas, to help them stand up and operate value-based care programs. Providers across the country are using their proven population health programs to ensure better outcomes for their patients every day. Together, they are achieving these goals by forming a national network of community health care providers that benefit collectively from value-based payment programs. By strategically using technology, process improvement, patient engagement, and informatics, they can improve access, reduce costs, and prepare the community health system for new reimbursement models based on wellness and health.
Key problems and challenges faced by Caravan Health [5:00]
Tim cites some examples and ways they have prevented these challenges.
How they handle clients [7:00]
Tim said that their clients are health systems and physician groups and health clinics and he explains how they serve these people.
How they are persuading people to buy their health care offering [13:05]
As per Tim, everyone in healthcare who's considering what to do next should be skeptical of anyone who's coming to them and saying that they know what to do next because everyone's life is inherently complicated and every system is actually different.
Tim’s advice to companies targeting the whole population health segment [15:10]
Companies should always ask the question “what do they get from working with us and how can we make sure that it works for them?”
Tim answers the rapid-fire round of questions [17:00]