About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our
Company Culture
We have a
relatively flat organizational structure here at OpenLoop. Everyone is
encouraged to bring ideas to the table and make things happen. This fits in well
with our core values of Autonomy, Competence and Belonging, as we want everyone
to feel empowered and supported to do their best work.
About the Role
OpenLoop is looking for
a Director of Data Analytics & Governance to join our team remotely or at HQ
in Des Moines, IA. In this role, you will be responsible for leading the
strategy and execution for OpenLoop's data infrastructure, analytics
capabilities, and governance frameworks across our telehealth
platform.
This role is accountable for transforming data into actionable
insights—from warehouse architecture through self-service BI to regulatory
compliance. You'll combine strategic thinking with hands-on execution, working
cross-functionally with engineering, product, clinical operations, and business
leadership to deliver analytics that drive program performance, clinical
outcomes, and operational efficiency.
This is a fully remote, mission-driven role
for a leader who blends the scrappiness of a startup with the scalability focus
of an enterprise.
What You'll Do
- Own the vision, roadmap, and performance
(OKRs) of data & analytics infrastructure. Ensure successful delivery of
data warehouse, BI platforms, and governance frameworks that scale from 4
programs to dozens.
- Drive self-service analytics adoption to
reduce dependency on data teams for routine reporting. Enable programs,
operations, and clinical teams to answer their own questions through dashboards
and BI tools.
- Work across engineering, product, clinical, operations,
and finance to align priorities, define data contracts, and ensure analytics
support business objectives and program launches.
- Lead
annual and quarterly planning, OKR development, and technology selection for
data warehouse platforms (Snowflake vs. AWS), BI tools (Looker vs. Tableau), and
modern data stack architecture.
- Engage directly with program
leads, domain directors, and executive leadership to understand analytics needs
and translate them into data product roadmaps.
- Define and track KPIs,
analyze data quality and pipeline performance, and iterate quickly to drive
measurable improvements in analytics reliability and adoption.
- Build, manage, and coach
a team of data engineers, analytics engineers, and analysts, growing their
skills and scaling the function as the company expands.
Who You Are
- Bachelor's degree in Computer Science,
Data Science, Information Systems, or related field (Master's
preferred).
- 10+ years in data/analytics (5+ in leadership), success
in both healthtech and building data teams from scratch is preferred. Track
record of launching data warehouses, BI platforms, and driving measurable
adoption.
- Proven ability to operate with scrappiness and speed,
while building scalable data systems and governance processes for long-term
growth.
- Healthcare data expertise including FHIR, HIPAA
requirements. Experience navigating regulatory audits and compliance frameworks
in telehealth, EHR, or healthcare SaaS.
- Skilled at aligning diverse
stakeholders, including engineering, product, clinical operations, finance, and
executive leadership. Executive presence and ability to present to
boards/investors.
- Strong technical foundation with expert
SQL, dimensional modeling, and modern data stack architecture. Comfortable
engaging in technical discussions while delegating implementation.
- Experience building and mentoring data teams, fostering accountability,
technical excellence, and growth. Track record scaling teams from 2-3 to 10+
people.
- Passion for transforming healthcare outcomes through data and enabling
data-driven decision-making across clinical programs.
Our Benefits
In addition, for salaried positions you would also
be eligible for:
- Medical, Dental, and Vision
plans
- Flexible Spending/Health Savings
Accounts
- Flexible PTO
- 401(k) +
Company Match
- Life Insurance, Pet insurance, and
more
Sound like a good fit? We’d love to meet
you.