The future of healthcare works at OpenLoop.

OpenLoop is looking for a driven, personable, and detail-oriented Clinician Advocate to join our HQ team in Des Moines, IA. As a member of the Clinician Advocacy team, you will support the growth of our clinician network across all 50 states. We are looking for a Clinician Advocate with full-cycle recruiting experience in the healthcare field who is able to manage clinical relationships and articulate value propositions through a variety of mediums. Responsibilities include, but are not limited to: * Ensure OpenLoop attracts, hires, and retains top talent while growing a strong pipeline * Source and interview clinicians in alignment with clients' requirements (ie. culture-fit, specialties, telehealth competency, etc.) * Works directly with clients to understand their staffing needs and deliver accordingly * Grow client book of business as related to staffing * Attract candidates using various sources such as social media, internal referrals, etc. * Successfully meet established metrics for recruiting and delivering results * Demonstrate enthusiasm for communicating our company’s vision and mission * Build and maintain relationships with candidates after placement to ensure we are providing maximum value and efficiency * Act as a liaison between OpenLoop clinicians and our internal client representatives * Coordinate internally across multiple verticals for timely clinician onboarding and anticipating future hiring needs

OpenLoop is looking for a Head of IT to join our team Remotely or in Des Moines. In this role you will oversee our IT support teams, ensuring the delivery of efficient and effective technology services across the organization. This role involves implementing improvements to IT infrastructure, fostering a culture of excellence and continuous improvement, and developing comprehensive IT compliance programs aligned with standards such as SOC 2, HITRUST, and HIPAA. Responsibilities include, but are not limited to: * Oversee IT support teams to ensure and support secure, efficient, and effective technology services across the organization and use throughout their lifecycle to help secure the organizations assets and data. * Implement IT infrastructure improvements and maintain security technologies while continually looking for opportunities to optimize the implementation and operations of the technologies. * Monitor and control performance and status of all security systems and look for ways to optimize system resources to enhance the effectiveness and security of the environment. * Foster a culture of excellence and continuous improvement within the IT support teams. * Develop and implement comprehensive IT compliance programs (aligned with SOC 2, HITRUST, HIPAA, etc.) and align technologies to support overall strategy and information security framework. * Monitor and interpret regulatory changes to ensure ongoing compliance and update policies accordingly. * Lead internal and external audits, ensuring all compliance requirements are met and documented. * Collaborate with product and engineering teams to embed security best practices into the development lifecycle.  * Participates in projects as required; analyze, design, develop and implement security solutions which protect the information assets while enabling business functionality. * Assess IT infrastructure and applications and make recommendations for improvements based on the organizations risk tolerance levels. * Develop materials and processes to assist the organization with implementing both technical and non-technical controls. * Implement proactive risk management strategies. Reviews new and existing system designs for compliance with security standards and best practices. * Serve as the primary liaison for clients on IT compliance and security matters. * Develop frameworks and processes for responding to client security questionnaires and inquiries promptly and accurately. * Partner with internal departments such as Legal, HR, and Finance and external partners to align compliance and security efforts. * Lead incident response efforts in collaboration with relevant teams when security issues arise.

OpenLoop is hiring a Channel Partnerships Manager to join our team remotely or at our HQ in Des Moines, IA. In this role, you will be responsible for managing and growing relationships with self-insured employers, brokers, and benefits consulting to expand our market reach and drive revenue growth. This individual will leverage their strong network and industry expertise to develop strategic partnerships, drive revenue growth, and expand our market presence in the employer benefits ecosystem. The ideal candidate will have experience in channel management, strong communication skills, and a passion for telehealth and digital health innovation. This role is perfect for someone with a proven track record of building strategic partnerships and a deep understanding of the healthcare technology landscape. Responsibilities include, but are not limited to: * Identify, recruit, and nurture relationships with brokers, benefits consultants, and self-insured employers. * Leverage existing networks to establish strong partnerships quickly, focusing on high-potential opportunities * Collaborate with partners to drive joint sales efforts, ensuring alignment with our go-to-market strategy. * Develop and implement business plans with partners to achieve revenue and growth targets. * Provide comprehensive training, resources, and support to partners, enabling them to effectively position and sell our solutions. * Act as the primary liaison for partner needs, ensuring seamless communication and issue resolution. * Stay informed about trends in self-funded insurance, benefits design, and healthcare cost management. * Use market insights to influence internal strategies and refine product offerings * Monitor partner performance against established KPIs, driving accountability and continuous improvement. * Conduct regular business reviews to ensure mutual success and explore growth opportunities.

OpenLoop is looking for an experienced Technical Program Manager to join our team. This role will be a member of the Implementation team and will be responsible for implementing and managing clients in an OpenLoop service line care vertical. The ideal candidate will have experience integrating technology and coordinating support resources for clients, products, or programs. About the Role Responsibilities include, but are not limited to: * Lead the technical implementation of client integration projects, including scoping, mapping, and configuration. * Work closely with internal teams and our clients to gather and define program requirements, ensuring a seamless implementation. Foster a collaborative and communicative team environment. * Develop and implement integration strategies using OpenLoop’s APIs, middleware, or other technologies to ensure data flow between systems. * Troubleshoot and resolve complex integration issues, providing expert-level guidance on integration best practices. * Conduct system tests and coordinate user acceptance testing to ensure successful deployment of client solutions. * Maintain technical documentation including api documentation, integration flows, and data mappings for all client integration projects. * Ensure compliance with industry standards, security protocols, and data governance requirements during integration. * Proactively identify opportunities for improvements in system integration and make recommendations for enhancements.

OpenLoop is looking for a Head of Revenue Operations to join our team at our HQ in Des Moines, IA. In this role, you will drive operational excellence across our marketing, sales, and customer success teams. This key leadership role will focus on optimizing marketing lead flow, demand generation processes, Ideal Customer Profile (ICP) mapping, and leveraging data-driven insights to ensure scalable growth. Additionally, you will manage the deal desk and quote approval processes, while serving as the Chief of Staff to the CCO, supporting strategic initiatives and ensuring alignment across revenue-generating functions. Responsibilities include, but are not limited to: * Optimize the marketing lead flow process, ensuring alignment with sales for efficient lead handoff. Collaborate on demand generation campaigns targeting the Ideal Customer Profile (ICP) and monitor campaign performance for data-driven optimizations. * Develop and refine ICP maps for precise targeting, prioritizing markets and segments. Analyze customer behavior and market trends to evolve ICP strategies. * Build data analytics frameworks to support strategic decisions, providing insights on lead conversion, sales pipeline, and customer retention. Ensure data accuracy and accessibility for stakeholders. * Implement a scalable sales methodology aligned with company goals, optimizing the sales process from lead generation to closure. Collaborate with sales leadership on pipeline management and forecasting. * Lead a revenue enablement strategy, equipping sales and customer-facing teams with tools and training to communicate value propositions effectively. Partner with learning teams for ongoing training. * Oversee the deal desk function, ensuring timely creation and approval of quotes and contracts. Collaborate with finance and legal to streamline the quote-to-cash process and review custom pricing for compliance and profitability. * Improve RevOps processes to enhance efficiency across marketing, sales, and customer success, leveraging automation tools and CRM systems. * Act as a strategic advisor to the Chief Commercial Officer, prioritizing initiatives and leading cross-functional projects. Prepare business reviews and strategic recommendations for the executive team. 

OpenLoop is seeking a highly motivated and results-oriented Recruiter to join our team remotely or at our HQ in Des Moines, Iowa. In this role, you will be responsible for managing the end-to-end recruitment process, from attracting top talent to scheduling interviews and, managing candidate logistics, maintaining communication with candidates, and providing administrative support to hiring managers and recruiters. You will collaborate closely with hiring managers across departments to understand hiring needs, develop effective recruitment strategies, and ensure a smooth and efficient recruitment process. The ideal candidate will have strong communication skills, an ability to assess candidate fit, and a passion for building strong teams. Responsibilities include, but are not limited to: * Support internal recruiting and recruiting coordinating efforts for the organization’ * Conduct proactive outreach to passive candidates and build a pipeline of potential talent for future hiring needs. * Serve as the primary point of contact between candidates and hiring teams, ensuring timely communication throughout the interview process. * Maintain a positive candidate experience by providing clear, timely communication, and ensuring candidates feel valued throughout the recruitment process. * Collaborate with hiring managers to draft job descriptions * Balance inbound applicants & outbound hunting for internal candidates * Conduct initial round one interviews and coordinate hand-offs / next steps with managers * Assist with day to day TA operations and coordination

OpenLoop is looking for driven a Business Development Representative to join our sales team right here at our HQ in Des Moines, Iowa. The ideal candidates will be organized, charismatic and full of hustle.  As a rapidly scaling organization, there are ample opportunities to grow in your career and with the company. This is a great chance to gain valuable sales and healthcare experience across all stages of the prospect lifecycle with proven resources, trainings and mentors at your disposal. Responsibilities include but are not limited to: * Clearly articulate OpenLoop’s services and value props to prospective clients * Build targeted lead lists aligned to ideal clients, verticals and decision makers * Book quality scoping calls across hot inbound leads and cold outbound efforts * Nurture leads through a variety of mediums including social, email and phone * Input and maintain clean contact data in CRM * Support Sales Execs during meetings and with proposal creation * Contribute to the growth of our client base and achievement of our revenue goals

OpenLoop is looking for an Assistant Controller to join our team remotely or at our HQ in Des Moines, IA. The Assistant Controller will play a crucial role in supporting the financial operations of our rapidly growing company. This position involves overseeing daily accounting functions, financial reporting, compliance, and supporting strategic initiatives. The ideal candidate will possess strong analytical skills, attention to detail, and a passion for driving efficiency in a high-growth environment. Responsibilities include, but are not limited to: * Management of the monthly/quarterly/annual accounting close process * Assist in the preparation of monthly, quarterly, and annual financial statements in compliance with GAAP. * Support the Controller in managing the overall accounting functions, including accounts payable, accounts receivable, payroll, and general ledger activities. * Help implement and monitor internal controls and financial processes to identify areas for improvement and risk mitigation. * Collaborate with external auditors during the annual audit process, providing necessary coordination and support. * Assist in budgeting and forecasting processes, including variance analysis and reporting. * Manage compliance with tax regulations and assist in preparing tax filings. * Support the development and implementation of financial policies, procedures, and best practices. * Provide guidance and mentorship to junior finance staff as needed. * Participate in special projects and ad-hoc analyses to support business initiatives.

OpenLoop is looking for a Director of Marketing to join our team at our HQ in Des Moines, IA. In this role, you will lead marketing efforts with a hands-on approach, focusing on demand generation, ABM campaigns, customer segmentation, ICP mapping, pipeline reporting, and optimizing the customer journey. This role requires a strategic and tactical leader who can align marketing initiatives with business goals, driving growth and revenue while managing the overall marketing budget. Experience in healthcare or a related industry is a strong bonus.  Responsibilities include, but are not limited to: * Lead demand generation strategies, implementing Account-Based Marketing (ABM) campaigns to target high-value accounts and drive pipeline growth. * Define and refine the Ideal Customer Profile (ICP) and optimize the customer journey from acquisition to retention, collaborating across teams for a seamless experience. * Develop effective lead routing processes and implement lead scoring/nurturing programs to increase conversion rates, ensuring qualified leads flow to sales. * Oversee brand positioning and awareness initiatives, ensuring a consistent message across all channels, including PR and communications. * Lead go-to-market strategies for product launches, aligning with sales and product teams to communicate clear value propositions and competitive advantages. * Drive SEO strategy and oversee web analytics to optimize traffic, engagement, and lead generation. Use data to refine strategies and improve website performance. * Plan and execute marketing presence at conferences,industry events, and webinars to increase brand visibility and generate leads. * Manage the marketing tech stack, KPIs, dashboards, and reporting to measure performance and ROI. Oversee the overall marketing budget, optimizing spend across channels. * Collaborate with sales to provide tools, content, and training that improve sales effectiveness, supporting revenue and pipeline goals. * Build and mentor a high-performing marketing team, fostering a culture of innovation and continuous improvement.

OpenLoop is seeking an enterprising and creative Product Counsel to join our growing Legal team remotely or based in our HQ out of Des Moines, IA. As Product Counsel, you will provide teams across the company with practical legal advice supporting cross functional teams in regulatory compliance and contract redlining. You will get to work on interesting and novel issues that arise from the intersection of healthcare and technology. Responsibilities include, but are not limited to: * Partner with our Product, Growth, and Marketing teams to provide legal support on category development, new and existing solutions, marketing and educational materials, and digital product design * Identify privacy and regulatory issues and collaborate with the General Counsel to align on clear, actionable legal guidance * Review customer-facing promotional content, including advertising, website content, social media posts, and product packaging, for compliance with legal and regulatory standards * Provide practical, business-focused, solutions-oriented, clear, and concise legal guidance * Develop relationships and build trust with business partners * Stay informed on product developments, business objectives, and the ever-changing legal landscape affecting the business

OpenLoop is looking for a passionate and experienced Technical Recruiter to join our team remotely or at our HQ in Des Moines, IA. In this role, you will drive technical talent acquisition efforts with heavy focus on recruitment in Peru. This role will be essential in assisting with building high-performing teams by identifying and recruiting top technical talent in the region as we continue to scale.  Responsibilities include, but are not limited to: * Lead full-cycle recruiting for technical roles across with a primary focus on Peru. * Source, screen, and interview candidates, ensuring a high-quality pipeline for tech roles (software engineers, developers, product managers, etc.). * Develop smooth processes that reduce time to hire and improve quality of hires. * Partner with hiring managers to understand team needs, create compelling job descriptions, and design an effective hiring process. * Execute recruitment strategies that attract top talent and provide a positive candidate experience. * Build a strong network of candidates and maintain relationships to engage passive talent. * Proactively identify bottlenecks in the hiring process and adjust quickly to changing priorities. * Keep up-to-date with market trends and industry best practices for tech recruitment, especially within startups.

OpenLoop is looking for a Head of Payments to join our team Remotely or at our HQ Des Moines, IA. In this role, you will oversee and manage the organization's payment systems and processes. This role involves developing and executing strategies to optimize payment operations, ensuring compliance with regulations, and enhancing the overall payment experience for customers. The ideal candidate will also have an engineering background in order to effectively handle the technical aspects of payment integration and optimization. Responsibilities include, but are not limited to: * Develop and execute payment strategies that align with our business goals and objectives as well as identify opportunities for technological innovation and process improvements in payment operations. * Leverage your engineering background to oversee the integration and management of payment processing systems within our tele-health platform. Ensure that payment systems are secure, efficient, and scalable. * Enhance the payment experience for our users by optimizing payment methods and addressing any technical issues. Implement user feedback to continually improve the payment process. * Oversee payment operations, including transaction processing, reconciliation, and fraud prevention, ensuring accuracy, efficiency, and compliance. * Oversee payment-related technical projects, including system integrations, process enhancements, and new payment method implementations. * Ensure all payment operations comply with relevant regulations and industry standards. Implement robust risk management practices to prevent fraud and maintain data security. * Engaged in managing and supporting our relationships with merchant vendors (e.g., Stripe, PayPal, etc.)