The future of healthcare works at OpenLoop.

OpenLoop is looking for a Head of Payments to join our team Remotely or at our HQ Des Moines, IA. In this role, you will oversee and manage the organization's payment systems and processes. This role involves developing and executing strategies to optimize payment operations, ensuring compliance with regulations, and enhancing the overall payment experience for customers. The ideal candidate will also have an engineering background in order to effectively handle the technical aspects of payment integration and optimization. Responsibilities include, but are not limited to: * Develop and execute payment strategies that align with our business goals and objectives as well as identify opportunities for technological innovation and process improvements in payment operations. * Leverage your engineering background to oversee the integration and management of payment processing systems within our tele-health platform. Ensure that payment systems are secure, efficient, and scalable. * Enhance the payment experience for our users by optimizing payment methods and addressing any technical issues. Implement user feedback to continually improve the payment process. * Oversee payment operations, including transaction processing, reconciliation, and fraud prevention, ensuring accuracy, efficiency, and compliance. * Oversee payment-related technical projects, including system integrations, process enhancements, and new payment method implementations. * Ensure all payment operations comply with relevant regulations and industry standards. Implement robust risk management practices to prevent fraud and maintain data security. * Engaged in managing and supporting our relationships with merchant vendors (e.g., Stripe, PayPal, etc.)

OpenLoop is looking for an experienced Technical Program Manager to join our team. This role will be a member of the Implementation team and will be responsible for implementing and managing clients in an OpenLoop service line care vertical. The ideal candidate will have experience integrating technology and coordinating support resources for clients, products, or programs. Responsibilities include, but are not limited to: * Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements. * Lead and motivate cross-functional teams to achieve project goals. Foster a collaborative and communicative team environment. * Communicate program objectives, status, and outcomes to stakeholders. Manage relationships with internal and external stakeholders. * Identify potential risks and develop strategies for mitigation. Proactively address issues to minimize disruptions to project timelines. * Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints. * Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards. * Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation. * Manage changes to project scope, schedule, and costs. Ensure that change requests are thoroughly evaluated and documented. * Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned.

OpenLoop is looking for a Head of Revenue Operations to join our team at our HQ in Des Moines, IA. In this role, you will drive operational excellence across our marketing, sales, and customer success teams. This key leadership role will focus on optimizing marketing lead flow, demand generation processes, Ideal Customer Profile (ICP) mapping, and leveraging data-driven insights to ensure scalable growth. Additionally, you will manage the deal desk and quote approval processes, while serving as the Chief of Staff to the CCO, supporting strategic initiatives and ensuring alignment across revenue-generating functions. Responsibilities include, but are not limited to: * Optimize the marketing lead flow process, ensuring alignment with sales for efficient lead handoff. Collaborate on demand generation campaigns targeting the Ideal Customer Profile (ICP) and monitor campaign performance for data-driven optimizations. * Develop and refine ICP maps for precise targeting, prioritizing markets and segments. Analyze customer behavior and market trends to evolve ICP strategies. * Build data analytics frameworks to support strategic decisions, providing insights on lead conversion, sales pipeline, and customer retention. Ensure data accuracy and accessibility for stakeholders. * Implement a scalable sales methodology aligned with company goals, optimizing the sales process from lead generation to closure. Collaborate with sales leadership on pipeline management and forecasting. * Lead a revenue enablement strategy, equipping sales and customer-facing teams with tools and training to communicate value propositions effectively. Partner with learning teams for ongoing training. * Oversee the deal desk function, ensuring timely creation and approval of quotes and contracts. Collaborate with finance and legal to streamline the quote-to-cash process and review custom pricing for compliance and profitability. * Improve RevOps processes to enhance efficiency across marketing, sales, and customer success, leveraging automation tools and CRM systems. * Act as a strategic advisor to the Chief Commercial Officer, prioritizing initiatives and leading cross-functional projects. Prepare business reviews and strategic recommendations for the executive team. 

OpenLoop is looking for a Director of Marketing to join our team at our HQ in Des Moines, IA. In this role, you will lead marketing efforts with a hands-on approach, focusing on demand generation, ABM campaigns, customer segmentation, ICP mapping, pipeline reporting, and optimizing the customer journey. This role requires a strategic and tactical leader who can align marketing initiatives with business goals, driving growth and revenue while managing the overall marketing budget. Experience in healthcare or a related industry is a strong bonus.  Responsibilities include, but are not limited to: * Lead demand generation strategies, implementing Account-Based Marketing (ABM) campaigns to target high-value accounts and drive pipeline growth. * Define and refine the Ideal Customer Profile (ICP) and optimize the customer journey from acquisition to retention, collaborating across teams for a seamless experience. * Develop effective lead routing processes and implement lead scoring/nurturing programs to increase conversion rates, ensuring qualified leads flow to sales. * Oversee brand positioning and awareness initiatives, ensuring a consistent message across all channels, including PR and communications. * Lead go-to-market strategies for product launches, aligning with sales and product teams to communicate clear value propositions and competitive advantages. * Drive SEO strategy and oversee web analytics to optimize traffic, engagement, and lead generation. Use data to refine strategies and improve website performance. * Plan and execute marketing presence at conferences,industry events, and webinars to increase brand visibility and generate leads. * Manage the marketing tech stack, KPIs, dashboards, and reporting to measure performance and ROI. Oversee the overall marketing budget, optimizing spend across channels. * Collaborate with sales to provide tools, content, and training that improve sales effectiveness, supporting revenue and pipeline goals. * Build and mentor a high-performing marketing team, fostering a culture of innovation and continuous improvement.

OpenLoop is currently seeking an Accountant to join our team remotely or at our HQ in Des Moines, IA. As an Accountant, you will be responsible for maintaining accurate financial records, overseeing accounts receivable and accounts payable processes, and ensuring the integrity of the general ledger. This role requires strong analytical skills, a solid understanding of accounting principles, and the ability to work collaboratively in a fast-paced, technology-driven environment. Responsibilities include, but are not limited to: * Manage and reconcile general ledger accounts, ensuring accuracy and completeness. * Manage the accounts receivable process, including invoicing, tracking payments, and reconciling discrepancies. Ensure timely collection of outstanding invoices and maintain accurate records of all transactions. * Oversee accounts payable functions, including processing vendor invoices, ensuring timely payments, and resolving any issues related to payments. Maintain accurate records of all payables. * Perform bank reconciliations and verify discrepancies. * Ensure compliance with accounting standards, regulations, and company policies. * Assist with internal and external audits by providing necessary documentation and explanations. * Conduct financial analysis to support decision-making and identify areas for improvement. * Identify and implement process improvements to enhance efficiency and accuracy in accounting practices.

OpenLoop is looking for a Legal Operations to join our team Remotely or at our HQ in Des Moines, IA. This role will be a member of the Legal Team, working cross functionally amongst departments and collaborating closely with the General Counsel. The ideal candidate will have extensive experience in contracts management software implementation and post implementation management, as well as a strong understanding of legal processes and operations. You will play a crucial role in optimizing our legal department’s efficiency and effectiveness by leveraging technology and best practices in contracts management. Responsibilities include, but are not limited to: * Oversee the implementation, administration, and continuous improvement of contracts management software. Ensure all contracts are accurately entered, tracked, and managed throughout their lifecycle. * Develop and implement streamlined procedures to enhance efficiency and compliance. * Work closely with legal, procurement, and business teams to ensure alignment and effective communication regarding contracts and legal operations. * Provide training and ongoing support to team members on the use of contracts management software and legal processes. Serve as the primary point of contact for software-related inquiries. * Generate and analyze reports on contract performance, compliance, and other key metrics. Present findings to stakeholders to inform strategic decisions. * Ensure that all contracts adhere to relevant laws, regulations, and internal policies. * Partner with the General Counsel to assist in tracking financial reports, including budget forecasts, legal expenditures, and cost analysis, ensuring transparency and alignment with organizational goals.