An image of the OpenLoop Tower building sign at OpenLoop's headquarters in downtown Des Moines, Iowa

Careers

The future of healthcare works at OpenLoop.

Feeling empowered to make a lasting impact on virtual care delivery for patients everywhere? We'd love to meet you!

#HealingAnywhere

Built on the vision to bring healing anywhere, OpenLoop's solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialities, in all 50 states.

The benefits

Medical, Dental & Vision

Competitive Salary

Hybrid Work Environment

401k Program

Generous PTO

Pet Friendly Office

OpenLoop Recognition

Don't just take our word for it. We've been getting some serious recognition for our culture and services across the industry.

Best places to work Purpose Jobs award for 2024
OpenLoop Founders Jon Lensing and Christian Williams are awarded Forbes 30 Under 30

Career opportunities

Ready to join the team? Browse our open positions below!

Country

Department

IT Systems and Controls Specialist

Des Moines, IA
$70,000- $85,000
Posted May 30, 2024

OpenLoop is looking for a versatile IT Systems and Controls Specialist to manage a diverse range of responsibilities, including system maintenance, LITMOS training development, and new hire onboarding. This role will work on a hybrid model based in Des Moines, IA and will be a member of the IT Team, collaborating closely with the IT Manager. The ideal candidate will have a strong technical background with experience in managing systems and access controls, particularly focusing on storage or security level access. Additionally, this role will involve providing technical support, facilitating training sessions, and assisting with compliance efforts. Responsibilities include, but are not limited to: * Develop and implement access controls to safeguard the security and integrity of our data. * Monitor system performance and proactively identify and address potential issues to minimize downtime. * Collaborate with cross-functional teams to identify and implement system enhancements and upgrades. * Develop and maintain documentation of system configurations, processes, and procedures. * Maintain and manage various systems and access controls, with a focus on storage or security level access. * Lead the creation and development of LITMOS training documentation for system trainings and compliance purposes. * Serve as the go-to person for creating and updating LITMOS training documents, providing leadership in training development. * Assist with the setup and onboarding of new employees, including introducing them to tech systems and the tech team. * Collaborate on rebuilding Google Suite infrastructure to accommodate company growth.

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Controller

Des Moines, IA
| remote considered
$150K- $180K + bonus and equity
Posted May 29, 2024

OpenLoop is looking for a Controller to join our team remotely or at our HQ in Des Moines, IA. This role reports to OpenLoop's CFO. Job Summary The Controller is a key leadership role responsible for overseeing all accounting and financial operations of the company. This position will play a critical role in ensuring accurate and timely financial reporting, maintaining robust internal controls, and providing strategic financial guidance to support the company's growth objectives. Key Responsibilities Financial Reporting and Compliance * Oversee the preparation of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements, in accordance with Generally Accepted Accounting Principles (GAAP) and relevant regulatory requirements * Ensure compliance with all applicable accounting standards, tax laws, and financial regulations. Manage the annual audit process and coordinate with external auditors to ensure a smooth and efficient audit * Develop and implement robust internal controls and procedures to safeguard the company's assets and ensure the integrity of financial data Accounting Operations * Manage day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and general ledger * Oversee the month-end and year-end closing processes, ensuring accurate and timely reconciliations and reporting * Develop and implement accounting policies, procedures, internal controls * Identify and implement process improvements and automation opportunities to enhance operational efficiency and scalability * Oversee treasury operations, including cash management, liquidity forecasting, investment and debt management, banking relationships, and risk mitigation strategies to ensure optimal utilization of company funds and financial resources * Manage the accounting team, providing guidance, training, and mentorship to ensure high-quality work and professional development * Serve as primary point of contact for external auditors and tax authorities OpenLoop was founded in 2020 with the vision to bring healing anywhere. OpenLoop accelerates patient care delivery by connecting its community of certified clinicians and insurance partners with innovative healthcare companies scaling in digital health. Through its unique mix of SaaS, technology, and medical services, OpenLoop empowers healthcare companies to expand rapidly and operate efficiently across all 50 states.  The company is backed by leading venture capital firms and strategic investors and is growing rapidly, on pace for >$100 million in revenue for 2024. We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence, and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

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Technical Program Manager

Des Moines, IA
$80,000 to $100,000
Posted May 29, 2024

OpenLoop is looking for an experienced Technical Program Manager to join our team. This role will be a member of the Customer Success team and will be responsible for implementing and managing clients in an OpenLoop service line care vertical. The ideal candidate will have experience integrating technology and coordinating support resources for clients, products, or programs. Responsibilities include, but are not limited to: * Program Planning: Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements. * Team Leadership: Lead and motivate cross-functional teams to achieve project goals. Foster a collaborative and communicative team environment. * Stakeholder Management: Communicate program objectives, status, and outcomes to stakeholders. Manage relationships with internal and external stakeholders. * Risk Management: Identify potential risks and develop strategies for mitigation. Proactively address issues to minimize disruptions to project timelines. * Budget Oversight: Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints. * Quality Assurance: Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards. * Reporting and Documentation: Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation. * Change Management: Manage changes to project scope, schedule, and costs. Ensure that change requests are thoroughly evaluated and documented. * Continuous Improvement: Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned. * Other duties as assigned.

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Human Resources Assistant

Des Moines, IA
$20- $23 per hour
Posted May 3, 2024

OpenLoop is looking for an HR Assistant to join our hybrid team in Des Moines, IA. This role will be a member of the Human Resources Team, collaborating closely with the HR Manager. Responsibilities include, but are not limited to: * Updating and maintaining employee records and working closely with the HR Manager to ensure accuracy and compliance with relevant regulations. * Assisting with audits. * Assisting with the onboarding and off boarding processes. * Assisting with employee engagement initiatives, such as organizing team-building activities, employee recognition programs, and wellness initiatives. * Supporting data entry and reporting tasks within the HRIS (Paylocity). * Supporting the implementation and enforcement of company policies, procedures, and compliance requirements. * Assisting with the recruitment process by posting job openings, reviewing resumes, and scheduling interviews. * Assisting with HR inquiries and management of HR contact systems. * Assisting with special HR projects as needed. * Other duties as assigned.

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