An image of the OpenLoop Tower building sign at OpenLoop's headquarters in downtown Des Moines, Iowa

Careers

The future of healthcare works at OpenLoop.

Feeling empowered to make a lasting impact on virtual care delivery for patients everywhere? We'd love to meet you!

#HealingAnywhere

Built on the vision to bring healing anywhere, OpenLoop's solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialities, in all 50 states.

The benefits

Medical, Dental & Vision

Competitive Salary

Hybrid Work Environment

401k Program

Generous PTO

Pet Friendly Office

OpenLoop Recognition

Don't just take our word for it. We've been getting some serious recognition for our culture and services across the industry.

Best places to work Purpose Jobs award for 2024
OpenLoop Founders Jon Lensing and Christian Williams are awarded Forbes 30 Under 30

Career opportunities

Ready to join the team? Browse our open positions below!

Country

Department

Senior Manager of Payer Enrollment

Des Moines, IA
| remote considered
$80,000- $90,000
Posted July 17, 2024

OpenLoop is looking for a Senior Manager of Payer Enrollment to join our team remotely or in our HQ located in Des Moines, IA. This role will be a member of the Operations Team, collaborating closely with the Director of Operations. In this role, you will lead the payer enrollment team, manage relationships with insurance companies, and oversee the entire enrollment process for our telehealth services. This role requires a strategic thinker with strong leadership skills and a deep understanding of payer requirements and telehealth regulations. The Senior Manager will work closely with internal stakeholders and external partners to ensure successful payer relationships and compliant enrollment practices. About the Role Responsibilities include, but are not limited to: * Provide payer credentialing and enrollment oversight for OpenLoop including project management for collection and submission of all facility, ancillary, and practitioner delegated and non-delegated payer credentialing and enrollment. * Directs and leads the activities of the Payer Credentialing and Enrollment team. Mentors, coaches and leads staff by providing performance assessment and feedback and advising on professional development and quality performance. * Directs the operational and financial activities of payer credentialing and enrollment function. * Create and maintain realtime reporting insight into payer enrollment activities both at the individual provider level and at the practice group enrollment level. * Facilitate responsibilities and frames the implementation of strategies, policies, procedures to be operationally effective to achieve desired performance. * Demonstrates leadership, collaboration, critical thinking, and teamwork when facilitating operational decisions and resolving issues. * Demonstrates leadership competencies of team building, vision creation, and influence. Incorporates change with leadership strategies through building a compelling vision, understanding the perspectives of the stakeholders, identification for tactics to elicit commitment and address resistance. * Maintains a working knowledge of applicable Federal, State, and local laws and regulations, OpenLoop's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. * Collaborates with health care executives in executing the organizational mission, vision and goals. Provides vision and strategic support and directs the integration of the payer credentialing and enrollment team. * Serves as an expert to communicate payer credentialing and enrollment issues at the system and state levels of the organization. * Develops resource utilization strategies to improve organizational performance. Strategies reflect the changing societal and health care environments and the economic climate.

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Clinician Advocate (Clinician Recruiter)

Des Moines, IA
$50,000 - $70,000
Posted July 17, 2024

OpenLoop is looking for a driven, personable, and detail-oriented Clinician Advocate to join our HQ team in Des Moines, IA. As a member of the Clinician Advocacy team, you will support the growth of our clinician network across all 50 states. We are looking for a Clinician Advocate with full-cycle recruiting experience in the healthcare field who is able to manage clinical relationships and articulate value propositions through a variety of mediums. Responsibilities include, but are not limited to: * Ensure OpenLoop attracts, hires, and retains top talent while growing a strong pipeline * Source and interview clinicians in alignment with clients' requirements (ie. culture-fit, specialties, telehealth competency, etc.) * Attract candidates using various sources such as social media, internal referrals, etc. * Successfully meet established metrics for recruiting and delivering results * Demonstrate enthusiasm for communicating our company’s vision and mission * Build and maintain relationships with candidates after placement to ensure we are providing maximum value and efficiency * Act as a liaison between OpenLoop clinicians and our internal client representatives * Coordinate internally across multiple verticals for timely clinician onboarding and anticipating future hiring needs

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Technical Program Manager

Des Moines, IA
$80,000 to $100,000
Posted June 25, 2024

OpenLoop is looking for an experienced Technical Program Manager to join our team. This role will be a member of the Customer Success team and will be responsible for implementing and managing clients in an OpenLoop service line care vertical. The ideal candidate will have experience integrating technology and coordinating support resources for clients, products, or programs. Responsibilities include, but are not limited to: * Program Planning: Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements. * Team Leadership: Lead and motivate cross-functional teams to achieve project goals. Foster a collaborative and communicative team environment. * Stakeholder Management: Communicate program objectives, status, and outcomes to stakeholders. Manage relationships with internal and external stakeholders. * Risk Management: Identify potential risks and develop strategies for mitigation. Proactively address issues to minimize disruptions to project timelines. * Budget Oversight: Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints. * Quality Assurance: Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards. * Reporting and Documentation: Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation. * Change Management: Manage changes to project scope, schedule, and costs. Ensure that change requests are thoroughly evaluated and documented. * Continuous Improvement: Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned. * Other duties as assigned.

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