About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure
here at OpenLoop. Everyone is encouraged to bring ideas to the table and make
things happen. This fits in well with our core values of Autonomy, Competence
and Belonging, as we want everyone to feel empowered and supported to do their
best work.
About the Role
OpenLoop is looking for a Director of Data
Analytics & Governance to join our team remotely or at HQ in Des Moines, IA.
In this role, you will be responsible for leading the strategy and execution for
OpenLoop's data infrastructure, analytics capabilities, and governance
frameworks across our telehealth platform.
This role is
accountable for transforming data into actionable insights—from warehouse
architecture through self-service BI to regulatory compliance. You'll combine
strategic thinking with hands-on execution, working cross-functionally with
engineering, product, clinical operations, and business leadership to deliver
analytics that drive program performance, clinical outcomes, and operational
efficiency.
This is a fully remote, mission-driven role for a leader who blends the
scrappiness of a startup with the scalability focus of an enterprise.
What
You'll Do
- Own the
vision, roadmap, and performance (OKRs) of data & analytics infrastructure.
Ensure successful delivery of data warehouse, BI platforms, and governance
frameworks that scale from 4 programs to dozens.
- Drive
self-service analytics adoption to reduce dependency on data teams for routine
reporting. Enable programs, operations, and clinical teams to answer their own
questions through dashboards and BI tools.
- Work across engineering,
product, clinical, operations, and finance to align priorities, define data
contracts, and ensure analytics support business objectives and program
launches.
- Lead annual and quarterly planning, OKR development,
and technology selection for data warehouse platforms (Snowflake vs. AWS), BI
tools (Looker vs. Tableau), and modern data stack architecture.
- Engage
directly with program leads, domain directors, and executive leadership to
understand analytics needs and translate them into data product
roadmaps.
- Define and track KPIs, analyze data quality and
pipeline performance, and iterate quickly to drive measurable improvements in
analytics reliability and adoption.
- Build, manage, and coach a team of data
engineers, analytics engineers, and analysts, growing their skills and scaling
the function as the company expands.
Who You Are
- Bachelor's degree in Computer Science, Data
Science, Information Systems, or related field (Master's preferred).
- 10+ years in data/analytics (5+ in leadership), success in both
healthtech and building data teams from scratch is preferred. Track record of
launching data warehouses, BI platforms, and driving measurable
adoption.
- Proven ability to operate with scrappiness and speed,
while building scalable data systems and governance processes for long-term
growth.
- Healthcare data expertise including FHIR, HIPAA
requirements. Experience navigating regulatory audits and compliance frameworks
in telehealth, EHR, or healthcare SaaS.
- Skilled at aligning diverse
stakeholders, including engineering, product, clinical operations, finance, and
executive leadership. Executive presence and ability to present to
boards/investors.
- Strong technical foundation with expert
SQL, dimensional modeling, and modern data stack architecture. Comfortable
engaging in technical discussions while delegating implementation.
- Experience building and mentoring data teams, fostering accountability,
technical excellence, and growth. Track record scaling teams from 2-3 to 10+
people.
- Passion for transforming healthcare outcomes through data and enabling
data-driven decision-making across clinical programs.
Our Benefits
In addition, for salaried positions you would also
be eligible for:
- Medical, Dental, and Vision
plans
- Flexible Spending/Health Savings
Accounts
- Flexible PTO
- 401(k) +
Company Match
- Life Insurance, Pet insurance, and
more
Sound like a good fit? We’d love to meet
you.