About the Role

OpenLoop is looking for a Full Stack Engineer to join our team 4 days onsite in San Jose, CA. This role sits within OpenLoop’s AI team and focuses on bringing our AI Care Engine into production across real-world healthcare environments. You will work closely with partners and internal teams to build, deploy, and integrate AI-powered voice, messaging, and clinical workflows, ensuring seamless connections across clinical systems, telephony infrastructure, and patient engagement tools throughout OpenLoop’s nationwide network.

What You'll Do

• Lead technical deployments by architecting and executing integrations for new healthcare partners, customizing Hey Revia’s platform to their workflows and legacy systems
• Build the “last mile” of connectivity by designing secure, reliable data pipelines that ingest and synchronize clinical data with our AI services
• Configure and optimize communication infrastructure, including voice and messaging channels, across diverse telephony networks to support patient and care team engagement
• Work across the stack (APIs → databases → infrastructure) to deliver production-ready solutions
• Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution
• Other duties as assigned.

 

Who You Are

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 3+ years of engineering experience shipping production-grade software in modern cloud environments, with comfort moving across APIs, databases, and infrastructure layers
• Deep experience integrating disparate systems, including data ingestion, API interoperability, and third-party systems integration
• Curiosity or hands-on experience with LLMs and operationalizing AI models in production workflows
• Strong understanding of data security and compliance best practices; experience handling sensitive data in regulated environments
• Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders and translate ambiguous partner needs into clear technical requirements

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more