About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our
Company Culture
We have a
relatively flat organizational structure here at OpenLoop. Everyone is
encouraged to bring ideas to the table and make things happen. This fits in well
with our core values of Autonomy, Competence and Belonging, as we want everyone
to feel empowered and supported to do their best work.
About the Role
OpenLoop is looking for
a Technical Program Manager to join our team remotely or at HQ
in Des Moines, IA. In this role, you will be responsible for implementing and
managing clients in an OpenLoop service line care vertical. The ideal candidate
will have experience integrating technology and coordinating support resources
for clients, products, or programs.
What You'll Do
- Develop and define
program scope, objectives, and success criteria. Create a detailed project plan
outlining tasks, timelines, and resource requirements.
- Lead
and motivate cross-functional teams to achieve project goals. Foster a
collaborative and communicative team environment.
- Communicate program objectives, status, and outcomes to stakeholders.
Manage relationships with internal and external stakeholders.
- Identify potential risks and develop strategies for mitigation.
Proactively address issues to minimize disruptions to project
timelines.
- Develop and manage program budgets, ensuring efficient
resource allocation. Monitor and control project expenses to stay within budget
constraints.
- Establish and enforce project management methodologies
and quality standards. Conduct regular reviews to ensure deliverables meet
specified standards.
- Prepare and present regular progress
reports to senior management. Maintain comprehensive project
documentation.
- Manage changes to project scope, schedule, and costs.
Ensure that change requests are thoroughly evaluated and documented.
- Identify opportunities for process improvements and implement best
practices. Conduct post-project evaluations to capture lessons
learned.
- Other duties as assigned
Who
You Are
- Bachelor’s degree in engineering or a
similar field required.
- 3+ years of experience as a Technical
Program Manager or in a similar role, with a focus on systems, product, or
program configuration.
- Proven track record leading end-to-end
engineering or implementation projects, ideally in startup or healthcare
environments.
- Familiarity with Webhooks, understanding of API
architecture, design, and best practices.
- Proficiency in
programming languages highly preferred.
- Demonstrated ability to
implement and configure technologies required.
- Strong leadership and
organizational skills.
- Excellent communication and interpersonal
abilities.
- Proficient in project management tools and
software.
- Must be a proactive, quick learner with problem solving
skills.
Our Benefits
In addition, for salaried positions you would also be eligible
for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company
Match
- Life Insurance, Pet insurance, and
more
Sound like a good fit? We’d love to meet
you.