About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our
Company Culture
We have a
relatively flat organizational structure here at OpenLoop. Everyone is
encouraged to bring ideas to the table and make things happen. This fits in well
with our core values of Autonomy, Competence and Belonging, as we want everyone
to feel empowered and supported to do their best work.
About the Role
OpenLoop AI is seeking a highly experienced and
proactive Senior Infrastructure Engineer / Tech Lead to design, manage, and
scale our cloud infrastructure, with a focus on Google Cloud Platform (GCP). You
will play a critical role in architecting the systems that power our AI Care
Engine—ensuring reliability, performance, security, and compliance across the
entire stack. This role is remote-friendly for candidates working in Pacific
Time, with a strong preference for someone local to the Bay Area who can come
into our San Jose office occasionally for onsite collaboration.
What
You'll Do
- Own and scale GCP infrastructure: Design, implement, and maintain secure,
reliable cloud systems using GCP, Kubernetes, and IaC tools like Terraform and
Helm.
- Support
deployments & CI/CD: Collaborate with engineering teams to ensure smooth
releases, optimized cloud resources, and strong observability.
- Manage databases: Oversee PostgreSQL,
Redis, and ClickHouse performance, tuning, backups, and high-availability
strategies.
- Lead network
operations: Configure and troubleshoot VPCs, firewalls, VPNs, load balancers,
DNS, and routing.
- Drive security & compliance: Implement IAM best practices,
encryption, audit logging, vulnerability scanning, and ensure SOC 2 / HIPAA
compliance.
Who
You Are
Required
Qualifications
- 5+ years of experience in infrastructure engineering or
cloud operations.
- Strong hands-on experience with GCP services and
architecture.
- Proficient with Kubernetes for container orchestration and
deployment.
- Deep understanding of networking fundamentals (TCP/IP, DNS, VPCs,
VPNs).
- Proven database administration experience, including performance tuning
and HA strategies.
- Expertise with infrastructure-as-code tools (Terraform,
Helm).
- Strong understanding of cloud security principles and IAM.
- Proficient in
scripting and automation (Bash, Python, Go).
Preferred
- GCP certifications (Professional
Cloud Architect, Cloud Network Engineer).
- Advanced Kubernetes cluster
management experience (GKE, EKS, self-managed).
- Familiarity
with monitoring tools (Prometheus, Stackdriver, Datadog).
- Experience in regulated environments or
compliance-heavy infrastructure.
Our Benefits
In addition, for salaried positions you would also be eligible
for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company
Match
- Life Insurance, Pet insurance, and
more
Sound like a good fit? We’d love to meet
you.