About the Role
As a Solutions
Engineer, you’ll serve as the technical bridge between our product,
engineering, and customer teams. You’ll design and implement end-to-end
solutions that help our partners integrate, deploy, and scale our technology to
meet their unique needs. This role blends solutions development, systems
architecture, and customer engagement—you’ll be hands-on with APIs, data
workflows, and cloud infrastructure while collaborating closely with our
partners and stakeholders across the organization to meet real-world clinical
and operational needs.
What
You'll Do
- Design and develop custom solutions and
integrations for key partners and customers
- Implement new solutions
across data flow, APIs, cloud and event-driven infrastructure
- Collaborate with product and engineering teams to enhance core platform
capabilities
- Lead technical discovery sessions and translate
business requirements into system designs
- Work with vendors and
external partners on technology implementations.
- Diagnose and resolve complex integration or production issues
- Document and share best practices to improve implementation efficiency
and scalability
- Coordinate with cross functional teams to ensure smooth
software deployment and integration.
- Support post-implementation
reviews and continuous improvement initiatives.
Who You Are
- Bachelor’s degree in Computer Science, Engineering, Information
Technology, or a related field; experience in healthcare, health tech, or SaaS
strongly preferred.
- Operates with extreme ownership, urgency,
and follow-through
- Highly versatile technical skill set (e.g.,
APIs, cloud, databases, distributed systems, automation)
- Experience in software development, cloud platforms, DevOps, and IT
infrastructure.
- Excellent problem-solving, critical thinking, and
stakeholder management skills who thrive in ambiguity and fast-paced
environments.
- Strong communication skills—able to synthesize and
present information clearly to both technical and non-technical
audiences.
- Curious and creative—always exploring new technologies
and better ways to solve problems
- Passionate about turning ideas
into working solutions that deliver measurable impact
Our
Benefits
In addition,
for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible
Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance,
and more
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing,
and COO, Christian Williams, with the vision to bring healing anywhere. Our
tele-health support solutions are thoughtfully designed to streamline and
simplify go-to-market care delivery for companies offering meaningful virtual
support to patients across an expansive array of specialties, in all 50
states.
Our Company Culture
We have a relatively flat organizational structure
here at OpenLoop. Everyone is encouraged to bring ideas to the table and make
things happen. This fits in well with our core values of Autonomy, Competence
and Belonging, as we want everyone to feel empowered and supported to do their
best work.
Sound like a
good fit? We’d love to meet you.