About the Role
About the Role:
Cross-Functional
Collaboration
- Partner with engineering teams to improve
system reliability and deployment practices
- Engage with Openloop teams
on SRE guidelines and best practices about automation and infrastructure
- Work with security teams to implement secure, compliant infrastructure
Operational Excellence
- Ensure 24/7 system
availability and rapid incident response
- Implement and maintain
disaster recovery and business continuity plans
- Skilled at performance
tuning — identifying bottlenecks at infra, app, and database layers.
Security
- Understanding of cloud security
principles (least privilege, network segmentation, encryption at rest/in
transit).
- Familiarity with compliance frameworks (SOC 2, ISO 27001,
GDPR, HIPAA) and how SRE supports them.
Cultural
- Advocate for blameless culture and
continuous improvement.
- Collaborate closely with product and
engineering to make reliability a shared responsibility.
Requirements
- 2 - 3 years of
experience in infrastructure, DevOps, or Site Reliability Engineering
- Good background in AWS, particularly with serverless architectures
- Understanding of observability and incident management
- Strong
knowledge in at least one programming language (Typescript, Python, Go, etc.).
Previous experience as a Developer is a plus
- Knowledge of Linux/Unix
systems and networking
- Experience with Infrastructure as Code (AWS CDK,
Cloudformation)
- Experience managing monitoring and observability tools
(Prometheus, Grafana, ELK, etc.)
- Knowledge of CI/CD pipelines and
deployment automation (Github Actions, GitLab CI, etc)
- Understanding of
database systems and performance optimization
- Leadership &
Communication
- English (C1) fluency
- Excellent verbal and
written communication skills
- Ability to translate technical concepts to
non-technical audiences
- Good problem-solving and decision-making
capabilities
- Experience with agile methodologies
Our Benefits
In
addition to competitive salaries, this role includes:
- Formal
employment (“Planilla”) under a Peruvian entity — all legal benefits in soles
(CTS, Gratificaciones, etc.).
- Full-time schedule: Monday–Friday,
9am–6pm.
- Unlimited vacation days 🏖️ — yes, we mean it!
- EPS
healthcare (Rimac) covered 100%.
- Oncology insurance (Rimac) covered
100%.
- AFP retirement plan.
- Coworking access in Miraflores,
Lima — with free beverages, talks, bicycle parking, and amazing city views.
- Company laptop and tools provided.
Disclaimer: This
position is also open for candidates with some kind of disabilities that are
part of the CONADIS list. The coworking is adequate for people with special
mobility needs.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our
Company Culture
We have a
relatively flat organizational structure here at OpenLoop. Everyone is
encouraged to bring ideas to the table and make things happen. This fits in well
with our core values of Autonomy, Competence and Belonging, as we want everyone
to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet
you.