About the Role

OpenLoop builds the platform behind virtual care and modern care delivery. As Head of Revenue Operations, you will own the end to end revenue engine across Sales, Marketing, and Customer Success. You will be responsible for building the systems, processes, and operating rhythm that enable predictable growth, clear accountability, and data driven decision making. This role is both strategic and hands on, partnering closely with executive leadership to scale the business efficiently while preserving speed and flexibility.

 

What You'll Do

• Own and optimize the full revenue lifecycle, from lead generation through retention, expansion, and renewals
• Design and run revenue planning, forecasting, and performance management across Sales, Marketing, and Customer Success
• Leverage AI and advanced analytics to improve forecasting accuracy, pipeline quality, deal prioritization, and retention insights
• Build and evolve the revenue operations tech stack, including CRM, AI enabled tools, analytics, and reporting infrastructure
• Establish clear metrics, dashboards, and operating cadences that drive visibility, alignment, and accountability
• Partner with Sales and Marketing leadership to apply data and insights to improve conversion, velocity, and unit economics

 

Who You Are

• A proven Revenue Operations leader with experience scaling B2B and/or healthcare technology organizations through periods of growth and change
• 10+ years of professional experience, including 6+ years in senior Revenue Operations or GTM operations leadership roles
• Highly analytical with strong business judgment; able to translate complex data into clear insights, recommendations, and decisive action
• Comfortable operating at both the executive and execution levels, building while leading
• A trusted, collaborative partner who aligns Sales, Marketing, Finance, and Product around shared revenue goals
• Experience with modern revenue technology stacks and CRM-driven operating models
• Structured, pragmatic, and outcomes-focused, with a strong bias toward clarity, simplicity, and execution

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more