OpenLoop Team|1/16/2025|3 min read

The Benefits of Using Telehealth For Your TRT Program

Decreased operating expenses, accelerated got-to-market, and more.

man sitting down and on a video call with his doctor

Low testosterone, or hypogonadism, is a significantly underdiagnosed and undertreated condition affecting millions of individuals. Despite the availability of safe and effective treatments like testosterone replacement therapy (TRT), many potential patients remain untreated. This presents a substantial opportunity for businesses to address a critical health need while capturing a growing market segment.

Telehealth has emerged as a powerful solution for managing both acute and chronic conditions, including hormone therapies like TRT. 

By leveraging telehealth’s flexibility and accessibility, organizations can reduce barriers to care, increase patient engagement, and achieve better outcomes. Let’s explore six key benefits of integrating telehealth into your TRT program and how it can drive growth and profitability.

1. Lower operational costs

Operating a brick-and-mortar clinic involves high overhead expenses, including rent, utilities, equipment maintenance, and office supplies. Additionally, in-person facilities require significant staffing for front desk operations and patient management.

Virtual care greatly reduces these costs. By automating routine tasks like patient check-ins and information gathering, telehealth platforms streamline operations while enhancing productivity. According to Wolters Kluwer, brick-and-mortar practices incur significant operational expenses, making virtual programs easier for organizations to scale while keeping care affordable.

2. Enhanced patient satisfaction

Patients increasingly prefer telehealth for its convenience and accessibility. According to McKinsey’s 2021 Health Insights Survey, 55% of patients reported greater satisfaction with virtual visits compared to in-person care.

Telehealth’s advantages for TRT are clear:

  • Patients can complete consultations, order lab tests and receive medications from the comfort of their homes.

  • Follow-up care can be delivered through video calls, text messages and even AI chatbots, making it seamless and discreet.

A 2020 study found that nearly 70% of patients at a physical medicine and rehabilitation spine practice needing follow-ups preferred telemedicine over in-person visits, highlighting its value in delivering ongoing care.

3. Increased patient engagement and better outcomes

Patient engagement is critical for achieving positive health outcomes. Telehealth platforms promote engagement by offering convenient access to care, eliminating long waits and travel barriers.

For example, virtual TRT programs provide a discreet way for patients to address sensitive issues like erectile dysfunction, often a barrier to seeking in-person treatment. Research confirms that embarrassment, anxiety and depression can deter people from accessing care, but telehealth enables them to connect with providers privately, increasing their likelihood of treatment adherence.

4. Expanded access to providers and patients

Telehealth eliminates geographic barriers, giving organizations access to a nationwide network of multi-licensed providers. This not only addresses the challenges of finding local specialists but also expands the patient pool, allowing businesses to serve individuals in rural or underserved areas.

Patients benefit too, as they can quickly connect with TRT specialists, bypassing long waitlists at local clinics. Telehealth also addresses provider shortages, a growing issue in the U.S., by enabling care team expansion and addressing burnout among medical professionals.

6. Improved well-being and business profitability

Testosterone levels play a crucial role in overall health, affecting mood, energy and even metabolic factors like blood sugar and blood pressure. Addressing low testosterone through telehealth improves patient well-being while boosting workplace productivity. For example, there is concrete proof that poor mental health is associated with lost productivity.

Providing TRT through virtual care not only meets patient needs but also differentiates your business in a competitive market. By reducing costs and enhancing patient satisfaction, telehealth-enabled TRT programs drive both revenue and customer loyalty.

5. Faster go-to-market for TRT programs

Launching a healthcare service can be daunting, given the regulatory complexities. Telehealth allows you to omit a lot of the necessary operational resources needed for an in-clinic program. 

You can accelerate your launch and reduce management buy-in by partnering with a digital health vendor like OpenLoop simplifies this process. With a white-labeled telehealth infrastructure, businesses can:

  • Launch their TRT program quickly.

  • Scale operations with ease.

  • Avoid administrative headaches, such as legal compliance and provider hiring.

Partner with OpenLoop to build your virtual TRT program

Whether you’re an employer looking to add value to your benefits package or a healthcare organization expanding its service lines, OpenLoop is here to help. Our comprehensive, white-labeled telehealth solutions include:

With OpenLoop, you gain a trusted partner to handle all the back-end complexities of virtual care, allowing you to focus on delivering exceptional patient experiences. Ready to launch your TRT program? Contact us today to learn more.