About the Role
OpenLoop is looking for
a SMB Inside Sales Director to join our team at HQ in Des
Moines, IA. In this role, you will be responsible for spearheading and leading
our global inside sales organization, with a strong emphasis on the SMB
healthcare segment. This leader will build, manage, and optimize a high-velocity
inside sales motion targeting independent providers and group practices across
primary care, dental, and chiropractic verticals. You’ll oversee a team of
offshore inside sales representatives, own top-of-funnel pipeline creation, and
partner closely with marketing and sales to drive consistent revenue
growth.
What You'll
Do
- Build and lead a high-performing global inside sales
team, including offshore reps.
- Develop and execute the
outbound playbook for SMB healthcare verticals.
- Define
KPIs, coaching frameworks, and career paths for inside sales reps.
- Collaborate with Sales and Marketing leadership on ICP, messaging, and
lead qualification.
- Own inside sales team pipeline goals;
drive high-quality meeting generation.
- Monitor funnel metrics (connect
rates, conversion rates, meeting quality).
- Implement tools,
workflows, and automation to drive efficiency at scale.
- Continuously optimize messaging based on market feedback from the
field.
- Deeply understand the buying behaviors of primary care
providers, dental clinics, and chiropractors.
- Guide
inside sales reps to engage owners, office managers, and front-desk
decision-makers with empathy and business value.
- Stay
current with trends in SMB healthcare delivery and reimbursement.
- Other duties as assigned.
Who You Are
- 5–7+ years of SDR/BDR leadership experience
in a high-growth B2B SaaS environment.
- Proven track record managing
offshore or global SDR teams.
- Experience selling to or
engaging with SMB healthcare providers – ideally in primary care, dental, or
chiropractic settings.
- Strong understanding of outbound motion
(calls, email, social) and how to scale it for SMB.
- Analytical mindset with experience using Salesforce, Outreach/Salesloft,
Gong, etc.
- Excellent communication and coaching
skills.
- Prior startup or early-stage experience scaling SDR
functions from scratch.
- Experience launching go-to-market motions
in new verticals or geographies preferred.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian
Williams, with the vision to bring healing anywhere. Our tele-health support
solutions are thoughtfully designed to streamline and simplify go-to-market care
delivery for companies offering meaningful virtual support to patients across an
expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure
here at OpenLoop. Everyone is encouraged to bring ideas to the table and make
things happen. This fits in well with our core values of Autonomy, Competence
and Belonging, as we want everyone to feel empowered and supported to do their
best work.
Our
Benefits
In addition,
for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible
Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance,
and more
Sound like a good fit? We’d love to meet
you.