Health coaching built in — not bolted on.
Program-specific health coaching and registered dietitian support seamlessly built into the patient experience—all under your brand.
- 700,000+ Patients per month
- 24/7/365 Patient support via email, chat, and phone
You're in the business of building better outcomes,
not filling scripts.
A medication-only experience asks a lot of a patient. Read the instructions. Manage the side effects. Build the habit. Stay motivated. Alone. Our care team is built around the patient, so they feel supported every step of the way.
What patients notice is missing:
- Someone to ask about a side effect or a symptom
- Structured guidance for building the habit, not just a prescription for it
- Nutrition support that goes beyond just “eat more chicken breast”
- Someone paying attention between visits, not just at the start
What patients experience with real support:
- Feel more connected to their care team
- Better adherence to their plan — coaching-based support has been linked to 20%+ higher medication adherence in patients with chronic conditions†
- Side effects and questions addressed early
- Supports better health and program outcomes
Support that starts on day zero, not week six.
Every patient enrolled in a clinical program gets a call on their first day. The call introduces the coaching and nutrition support available to them so patients can maximize their progress from the start.
No silent sign-ups. No waiting for a problem to show up before support does.
A real coaching team, in
every patient's corner.
Care Coaching* pairs patients with a dedicated Certified Medical Assistant who helps manage side effects, build habits, and stay motivated through a built-in curriculum guiding them toward their goals. AI reinforces every check-in, so support never goes quiet between visits.
Registered dietitian services that go
all the way to the plate.
Guided Nutrition Care matches patients with a condition-specific Registered Dietitian who builds a personalized plan around their health profile, then follows through with condition-filtered recipes and one-click grocery delivery so the plan turns into dinner. Aida, an AI Dietitian Assistant, keeps support going between visits. RDs cover 25+ conditions with access to 100,000+ filtered recipes, and 95% of patients meet with a dietitian for $0 out-of-pocket.**
How it works
Coaching support, live from day one.
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01
Reach out to our team
Tell us about the programs you're running and the goals you're after.
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02
We build it in
Care Coaching and Guided Nutrition Care come built into your applicable programs from the start — no separate setup, no new vendor to manage.
-
03
Launch with support
Go live knowing every patient enrolled in an applicable program gets coaching and nutrition support from day one.
*For applicable programs.
**Coverage, copays, deductibles, and coinsurance vary by insurance provider. Confirm coverage with your health plan.
† Assessing the Impact of Community Health Coaching on Self-Management of Chronic Illness Among Older Adults, National Library of Medicine — PubMed Central
Coaching support that's built in,
not stitched together.
Support from day one
A welcome call on their first day means patients hear from their program before they need it, not after something goes wrong.
AI that reinforces, not replaces
AI keeps guidance and encouragement consistent between human touchpoints.
One platform, not another vendor.
Coaching and nutrition support is built into OpenLoop’s white-label virtual care infrastructure.
No added lift for your team
The coaches are trained and the protocols are already built and vetted.
Built on infrastructure serving 700,000+ patients a month
The protocols behind every check-in are proven at scale.
Frequently asked
Questions? We’ve got answers.
What is OpenLoop’s Coaching & Support?
Coaching & Support is the whole-health layer built into OpenLoop’s infrastructure — health and wellness coaching and registered dietitian services that support patients in achieving their health goals.
What happens on day one?
Every enrolled patient hears from a real person who introduces their available coaching support, explains that it’s optional, and answers any questions — before the patient’s program even begins.
Is coaching or nutrition support required?
No. Support is introduced to coaching and support with a call on the first day. Patients choose whether to take advantage of it.
Is Care Coaching included in every program?
Care Coaching is available for applicable programs. Reach out to our team to learn more.
Are registered dietitian services covered by insurance?
Coverage varies by plan. Some patients can pay as little $0 out-of-pocket.
Does Coaching & Support require a separate build or vendor?
No. It attaches to the clinical programs already running on your OpenLoop platform, white-labeled under your brand, with no clinical lift for your team.
How is this different from a stand-alone wellness app?
A stand-alone app doesn’t know what program a patient is on. Coaching & Support is built into the same infrastructure as the clinical program itself, so guidance is grounded in the patient’s actual treatment.