Care management, staffed by real clinicians
Connected devices only work as a business if it’s billable and someone acts on the data. OpenLoop pairs care management services with a platform built on real clinical oversight, not a dashboard your team has to run alone.
- 24/7/365 Patient support
- 50-State Clinician network
- 700,000+ Patients per month
Your devices are collecting data.
Is anyone billing or acting on it?
The CCM care gap
- Patients managing more than one chronic condition don't get sick on a schedule.
- A missed refill or a quietly worsening symptom can go unnoticed for weeks between visits.
- Chronic care management software only closes that gap when there's a real clinician behind it, building the plan and reaching out proactively.
The RPM billing gap
- Devices ship, readings come in, and then nothing happens with them — no clinician reviews the trend, no claim gets filed.
- RPM billing codes only reimburse monitoring and clinical review work that's documented and submitted correctly.
Start filling the gaps.
RPM services — continuous monitoring, not a once-a-visit snapshot
OpenLoop’s RPM services connect patient devices — BP cuffs, glucometers, pulse oximeters, CGMs, and smart scales — directly into the same platform clinicians already use.
- A running view of how a patient trends week over week, not a single office-visit reading
- AI flags the outlier readings that need clinician attention instead of burying them in routine data
CCM platform — coordination that closes gaps, not just check-ins
Each enrolled CCM patient gets a clinician who builds and maintains a care plan across their chronic conditions, not a single-condition checklist.
- Medication oversight across every active condition
- Regular touchpoints between scheduled visits
- Proactive outreach before a small issue becomes a bigger one
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01
Enroll & set up
Patients are enrolled, devices are shipped and configured, and a clinician builds an initial care plan across all active conditions. Device logistics and care-plan setup are handled end-to-end.
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02
Monitor & coordinate
Readings transmit automatically so clinicians see continuous trends instead of appointment-day snapshots, while the clinician delivers remote monitoring and follow-ups between visits and adjusts the plan as needed.
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03
Review, document & bill
A clinician reviews and documents the RPM data and every CCM touchpoint, and OpenLoop's revenue cycle team turns the work into a submitted claim — RPM and CCM billed correctly, not left as a backlog.
One partner, not three vendors
Care management programs usually mean stitching together a device company, a separate data platform, and a billing vendor. OpenLoop's white-label RPM platform unifies device logistics, clinical oversight, and billing into one system.
Integrates with existing EHR systems
CCM runs on the same white-label infrastructure
One partner, backed by 50-state coverage
RPM detects the trend; CCM's care team acts on it
Why OpenLoop
Built for care management as a program not a pilot
50-state clinician network, nationwide pharmacies and labs, API-led EHR integration, and payer coverage.
Nationwide, credentialed clinician network
Family medicine, internal medicine, and chronic care specialists, licensed in all 50 states.
RPM billing
made simple
A payer network with Medicare contracts, built to convert monitoring work into reimbursement.
Deliver remote monitoring and follow-ups
Sustain outcomes between visits with care coordination that’s ongoing, not appointment-only.
Seamless EHR integration
RPM data, care plans, and touchpoints live inside the systems clinicians already use.
24/7 patient support
Coverage between readings and touchpoints, not just during office hours.
Frequently asked
Questions? We’ve got answers.
What is chronic care management (CCM) and who is it for?
CCM is ongoing care coordination for patients managing two or more chronic conditions. A clinician builds and maintains a care plan, oversees medications, and checks in between visits rather than waiting for the next appointment.